PRIVACY POLICY

  1. INTRODUCTION
    This website & mobile application is operated by Crown Paints Kenya Ltd (CPKL). You can contact us at the following address:
    Crown Paints Kenya Ltd Head Office, Likoni Road, Industrial Area - Nairobi. P.O. Box 78848 – 00507, Nairobi, Telephone Number: +254 20 2165703 / 2032751 | Email: info@crownpaints.co.ke
    We take the protection of your (personal) data very seriously and use your data only in the manner and to the extent described in this Data Protection Statement.
  2. APPLICATION AND CONSENT
    This Data Protection Statement sets out how we collect data on your visits and your activities on our application & website and personal data about you (e.g. your name, address, e-mail address, telephone number)
  3. DATA PROTECTION ON MOBILE DEVICES
    We may offer you the possibility to access our websites and use our applications, services and tools by means of a mobile device, either via a mobile app or a website optimized for mobile devices.
    The provisos of this Data Protection Statement also apply to the mobile access and the use of mobile devices.
  4. COLLECTION OF (PERSONAL) DATA
    1. AUTOMATICALLY COLLECTED DATA
      When you visit our website, use our apps, services and tools, or interact with our advertising or content, we automatically collect data which is transmitted by your computer or mobile device to us.
      This data is only attributed to you if you have registered with us and log on as a registered user.
      The following data is collected by us:
      1. Device ID, type of device, computer and connection information, statistic data on page views, data traffic times to and from the websites, referral URL, data on advertising displays, IP address and standard weblog information
      2. Anonymous data collected through our cookies, web beacons, local memory functions and similar technologies and services
    2. DATA SUBMITTED BY YOU
      We collect and save data which you enter on our application or website or transfer to us in the course of using our websites, apps, services or tools. This includes in particular data which you provide when setting up a user account (name, date of birth, address, e-mail address).
    3. DATA COLLECTED BY MOBILE APPS OR DEVICES
      When you download data, use our mobile apps or access our website which have been optimized for mobile devices, we can collect information on you and your mobile device. This may include location data. We use this data, as long as authorized by you and your device, to provide location-based services such as advertising displays, search result and other personalised content to you.
      Location services may be managed or deactivated on most devices in the settings menu. If you have questions regarding the deactivation of the location services or the data which are transmitted from your phone to third parties and thus transferred, we recommend that you contact your mobile network provider or the producer of your mobile device.
      In the event that we collect further personal data which are transmitted as a result of your use of our mobile apps or your accessing our websites on a mobile device, we will obtain your express consent in advance.
  5. DATA COLLECTED ON YOUR VISITS TO OUR APP & WEBSITE
    1. COOKIES, WEB BEACONS AND SIMILAR TECHNOLOGIES Our website uses cookies, web beacons, local memory functions and similar technologies. These are small (text or image) data which are downloaded and locally saved to your computer when you visit our website. They allow our website and external service providers to record your activities and the number of our visits to our website as well as on our mobile apps. Data saved using cookies help us and external service providers offer you an even better online experience. Additionally, we use such personal data to place advertising adjusted to the user when visiting our website or the application. First-party and third-party cookies, web beacons and similar technologies are employed.
      You may configure your internet browser to not accept cookies. If you choose to not accept cookies, you may still access our websites. However, the personalized options will not be available to you.
    2. GOOGLE UNIVERSAL ANALYTICS
      We use in particular Google Universal Analytics, a web analysis services of Google Inc. („Google“) to statistically record the usage pattern of visitors of our website. This process, too, employs cookies. Information on your usage of our website generated by the cookie is as a rule submitted to and stored on a Google server in the USA. If the IP anonymization has been activated on this website, however, Google will shorten your IP address beforehand within the member states of the European Union or other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the IP address be transmitted in full to a Google server in the USA and shortened there. Google will use such information for the account of the operator of this website to evaluate your usage of the website, to compile reports on the website activities and to provide to the website operator further services connected to the usage of the website and the internet. The IP address transmitted by your browser in the course of Google Universal Analytics will not be pooled together with other data by Google. You may prevent the storage of cookies by setting your browser accordingly; please, however, be advised that by doing so you may not be able to use all functions of this website in full. Furthermore, you may prevent the recording of data created by the cookie concerning your usage of the website (including your IP address) and the processing of such data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en-GB.
      You may prevent the recording by Google Universal Analytics by clicking on the link below. An Opt-Out-Cookie will be placed, which will prevent the future recording of your data when you visit this website Google Universal Analytics. More information on terms of use and data protection may be found at http://www.google.com/analytics/terms/gb.html and https://www.google.de/intl /gb/policies/.
      Please be advised that Google Universal Analytics has been enhanced by the code “gat._anonymizeIp();” on this website to ensure anonymized collecting of IP addresses (so-called IP-Masking).
      In addition, we use Google Universal Analytics to evaluate data from AdWords and the Double-Click-Cookie for statistical purposes. If you do not wish this, you may deactivate it using the display settings manager (http://www.google.com/settings/ads/onweb/?hl=en).
  6. MARKETING MESSAGES AND ONLINE ADVERTISEMENT
    Data collected by us concerning your visits and your activities on our website may be used to provide you with information about our company or other interesting (advertising) messages.
    In doing so, we use on our website a Client which enables us and external service providers engaged by us to place advertising messages. This process may include the use of cookies and similar technologies in order to personalize the advertisement. These cookies and web beacons may be also used by external service providers to place online advertisement (also on the websites of third parties).
  7. PERSONAL DATA AND THEIR USE
    In the event that you make personal data available to us by submitting them to us (for instance by filling in the registration form, setting up a user account, placing a booking request, purchases on our websites or other forms of data submission such as participation in lotteries, a personal request to our service team or the usage of a message board), we shall use this data to:
    1. carry out your purchases, bookings, reservations, reservation requests or other services commissioned by you;
    2. allow and facilitate your access to our websites and services;
    3. prevent, recognize and investigate fraud, safety breaches and prohibited or unlawful activities and enforce our General Terms and Conditions, Terms of Use or other claims;
    4. modify, measure and improve our services, content and web advertisement;
    5. contact you in order to settle disputes, enforce claims, rectify problems with our services (in particular claims brought forward by you with regards to products sold by us) or for other purposes allowed by law by telephone, in writing or by e-mail;
    6. compare the data as to its correctness and examine it with the assistance of third-party providers;
    7. inform you by e-mail or telephone about our services and the services of our business partners and customers, targeted marketing campaigns, service updates and advertisement offers.
    We will not transfer your personal data unless you consent to such transfer expressly and separately.
  8. OBJECTIONS TO THE USE OF PERSONAL DATA
    You may object to the use of your personal data at any time. Where no legally recognized grounds prevent the deletion of your data, in the event of an objection by you we will delete your saved personal data within fourteen days. If orders or legal disputes are pending at the time of your objection, we will delete your data fourteen days after mutual performance of the contractual obligations or conclusion of the legal dispute.
  9. TRANSFER OF PERSONAL DATA – EXTERNAL THIRD PARTIES
    We will generally not transfer any of your personal data to third parties without your consent.
  10. EVALUATION AND WEB ANALYSIS
    We use services for web analysis on our websites. With the assistance of these technologies data is collected and stored on our websites. Usage profiles under an alias for marketing and optimization purposes are created from this.
  11. SOCIAL PLUGINS
    We partly use Social PlugIns, on such as those of the social networks Facebook, Twitter, YouTube, Pinterest or Google+ on our websites. These Social PlugIns are often technically operated in the USA or other countries outside of Germany and the European Union, and partly offered via national companies in the EU (with regard to providers cf. the websites www.facebook.com, www.twitter.com, www.youtube.com, www.pinterest.com or www.google.com). The PlugIns are for instance marked with the logo of the companies, comment fields or a so-called »Like-«, »I like« or »+1« Button. When you open a website of our online presence in your internet browser which contains such a PlugIn, your internet browser establishes a direct connection to the servers of the respective provider in the respective country.
    By inserting the PlugIn the provider is at a minimum being informed that you visited a certain site of our online presence, and may possibly receive further information revealed by your internet browser or the mobile device you are using. The content of the PlugIn is loaded by the provider directly from your internet browser and integrated in our website. If you are registered with the respective provider and logged on, your visit may also be attributed to your user account.
    When you interact with a PlugIn, e.g. by clicking on the »Like« Button or submitting a comment in a comment field, this information will be submitted by your browser directly to the provider and stored, and may be used and published further. The purpose and extent of the data collection and usage as described encompass mainly marketing measures of the provider and of our company. You may consult your respective provider´s data protection statement for details in this regard as well as concerning your rights and setting options to protect your.
    If you do not wish that a provider may collect data concerning you via our websites, please deactivate PlugIns in your internet browser. If you want to avoid a link to an existing user account, please log out before visiting our websites. By visiting our websites, you consent to the foregoing provisions.
  12. SECURITY
    We have taken measures to warrant the security of all personal data which we collect. Such measures include restricting the group of persons which has access to this personal data and using electronic security systems.
  13. ACCESS TO YOUR PERSONAL DATA
    You may request disclosure of the data which we have collected from and about you and correct any errors. If you want to submit such request, please contact us at the address stated above.
  14. AMENDMENTS TO THIS DATA PROTECTION STATEMENT
    We may amend this Data Protection Statement from time to time. We will publish a notice on the amendments as well as an updated version of the Data Protection Statement on our website.